The distance learning course Introduction to Quality Management consists of a total of 20 booklets and a final thesis. The topics of the individual booklets are very comprehensive and provide an insight into the following key areas: Quality concept, quality management system concept, structure and overview, structure, result and process standards, quality circles, customer surveys, complaint management, improvement management, quality authority personnel, statistical analyses, error management, quality officers, creativity techniques, quality management handbook, external quality management instruments, audits and certification, quality management according to DIN EN ISO 9000 ff and TQM.

You can expect to pay around CHF 1,000 for the distance learning course Introduction to Quality Management, around CHF 1,600 for the SQS continuing education course and around CHF 1,350 for the two-day SAQ-QUALICON course. Please enquire directly with the providers.

Managers and employees in quality assurance and related specialist areas are just as welcome to attend an introduction to quality management course as newcomers to operational QM.

The target groups and admission requirements are determined independently by the schools. There may therefore be slight differences from school to school.
We therefore recommend contacting the school of your choice directly via our contact form or using the "Ask a question" button to get in touch with the right contact person - quickly, easily and without obligation.

A distance learning course as an introduction to quality management is ideal for anyone who wants to learn flexibly and from any location. Basic education and current position in a company are irrelevant. A distance learning course is suitable for all interested parties who are prepared to learn independently.

An introduction to quality management is usually a one or two-day course. This is not the case with the Laudius distance learning course, which lasts five months and requires around five hours per week.

Yes, seminars are also offered as an introduction to quality management and process management in accordance with ISO 9001:2015, for example by SQS, the Swiss Association for Quality and Management Systems. In addition to a seminar on basic knowledge, SAQ-QUALICON offers a course for quality management assistants for all those who want to focus on the ISO 9001 standard.