ITIL 4 Foundation (Cert.)  (Region Zentralschweiz):
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Address:
Badenerstrasse 623
8048 Zürich
Glenfis AG
» Company conditions and cooperation opportunities
Strengths: Seminars with optimally organized all-round support. Registration, administration of the certification, catering, seminar documents and target review are all handled by Glenfis.
Experiences of Swisscom employees about this course and this school. » More info…
Region: Aargau, Basel, Bern, Ostschweiz, Zentralschweiz, Zürich
Sites: Zürich und bei Ihnen in der Firma
Certifications, Memberships, Qualifications:
Firmenangebote
BRMP®
DevOps
Hybrid-Unterricht
ISACA
ISO 29990 SGS
ITIL
SAFe
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Institute for Vocational Education and Training IBAW
Strengths: The Institute for Vocational Education and Continuing Education, Further Training IBAW offers high-quality and practical training programs for private individuals and companies/institutions throughout Switzerland.
Experiences of Swisscom employees about this course and this school. » More info…
Region: Aargau, Basel, Bern, Ostschweiz, Westschweiz, Zentralschweiz, Zürich
Sites: Aarau, Baden, Basel, Bern, Horgen, Luzern, Olten, Rapperswil, Zug, Zürich
Certifications, Memberships, Qualifications:
Blended Learning
Bundesbeiträge
ECDL
fide
Hermes 5
HRSE
Hybrid-Unterricht
ICT Berufsbildung
IPMA
ITIL
Online-Unterricht
SAFe
Schweizer Berghilfe
SVEB
SVF
Address:
Seewenweg 3
4153 Reinach BL
ITIL 4 Foundation - Computare AG
Discount for Swisscom employees: 10% (when registering via this platform at «Course registration» )
Region: Aargau, Basel, Bern, Liechtenstein, Ostschweiz, Tessin, Westschweiz, Zentralschweiz, Zürich
Sites: Reinach
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Address:
Ridlerstraße 57
80339 München
mITSM GmbH
Training courses that inspire.
As a premium training provider in Munich, we impart knowledge and inspire people in IT security management, service management, project management and more. Our training courses and certifications get companies and careers moving. In a family environment, we work together to expand our customers' knowledge and help them to progress. We initiate sustainable change processes through active learning and targeted support.
Discount for Swisscom employees: 10% (when registering via this platform at «Course registration» )
Discount conditions: We grant a discount of 10% on the training price when booking at least 2 consecutive courses for the same person. (e.g. on a complete training stream)
Region: Aargau, Basel, Bern, Liechtenstein, Ostschweiz, Tessin, Virtuelles Klassenzimmer, Westschweiz, Zentralschweiz, Zürich
Sites: München
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Schulen mit zertifizierter Bildungsberatung

Questions and answers

ITIL 4 ist ein Rahmenwerk mit in der Praxis bewährten Methoden, welches Unternehmen hilft, ihre IT-Services effektiv zu planen, umzusetzen und zu optimieren. Es erläutert, wie IT und Geschäftsziele besser aufeinander abgestimmt werden können – flexibel, modern und stets an die neuesten Technologien angepasst.

In most cases, there are no specific requirements for participants in continuing education, further training in ITIL Foundation. Basic IT knowledge and an interest in IT processes are usually sufficient.

Die Prüfung erfolgt in der Regel über einen Prüfungsvoucher, der normalerweise zwischen Fr. 390.– und Fr. 450.– kostet. Dieser Voucher ist oft im Kurspreis enthalten oder kann auch separat gekauft werden. Wir empfehlen, dies vorher mit dem Kursanbieter zu klären.

An ITIL 4 Foundation course provides basic knowledge in the area of IT Service Management based on the ITIL framework. The aim is to understand the principles, terms and concepts of ITIL 4 and to create a solid foundation for further certifications.

Typical contents of an ITIL Foundation course:

  • Fundamentals of IT Service Management: Introduction to the most important concepts, terms and objectives of ITIL 4
  • ITIL Service Value System (SVS): Understanding the structure, components and functionality of the SVS
  • Basic principles of ITIL 4: Teaching the seven guiding principles that serve as the basis for implementation
  • Service value chain: Overview of activities that contribute to the creation of services
  • ITIL Practices (formerly Processes): Introduction to central practices such as Incident Management, Change Enablement or Service Request Management
  • Roles and responsibilities: Understanding the tasks within IT service management
  • Customer benefit and continuous improvement: focus on added value for customers and sustainable optimization

In summary, an ITIL Foundation course on ITIL 4 offers a practical introduction to modern IT service management. The content taught helps to make services more efficient, increase customer satisfaction and continuously improve processes.

Please note: The exact content of the ITIL Foundation course may vary slightly depending on the training provider or school. It is therefore advisable to enquire about the detailed content directly with the desired school.Use our contact form to forward your question to the relevant school.

Redaktionelle Leitung:

Stefan Schmidlin, Bildungsberatung, Content-Team Modula AG

Quellen

Website des Schweizerischen Sekretariats für Bildung, Forschung und Innovation SBFI , Website www.berufsberatung.ch (offizielles schweizerisches Informationsportal der Studien-, Berufs- und Laufbahnberatung) sowie Websites und anderweitige Informationen der Berufsverbände und Bildungsanbieter.

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Erfahrungen, Bewertungen und Meinungen zur Ausbildung / Weiterbildung

Preview of the video «4 Schritte zur richtigen Weiterbildung»

Haven't found the right training or further education yet? Benefit from educational advice now!

Further training is not only important in order to maintain or increase professional attractiveness, investing in training or further training is still the most efficient way to increase the chances of a pay rise.

The Swiss education system offers a wide range of individual training and further education opportunities - depending on your personal level of education, professional experience and educational goals.

Choosing the right educational offer is not easy for many prospective students.

Which training and further education is the right one for my path?

Our education advisory team will guide you through the "education jungle", providing specific input and relevant background information to help you choose the right offer.

Your advantages:

You will receive

  • Suggestions for suitable courses, seminars or training programs based on the information you provide in the questionnaire
  • An overview of the different levels and types of education
  • Information about the Swiss education system

We offer our educational counseling in the following languages on request: French, Italian, English

Register now and concretize your training plans.

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