To become a Digital Collaboration Specialist, you must fulfill the following requirements when you take the exam:

• Federal certificate of proficiency (EFZ as a commercial clerk, IT specialist, mediamatician or ICT specialist) or an equivalent qualification and 2 years of professional experience in the use of information and communication technology (ICT)
• or a high school diploma, vocational baccalaureate, vocational baccalaureate or equivalent qualification and 3 years of ICT work experience
• or EFZ in another industry or equivalent qualification and 4 years of ICT professional experience

IT skills, social skills, analytical skills, planning skills, communication skills, service orientation and technical understanding are also helpful.

In order to implement megatrends, such as agile project management or new work, we need specialists with the relevant expertise who can meet new challenges, such as rapidly changing market requirements and technological changes, with the appropriate skills and abilities. New digitalization job profiles are needed for this.

The Digital Collaboration Specialist course with a federal certificate (EFA) is therefore a future-proof investment and you will have a federally recognized qualification in your pocket that is highly regarded on the Swiss job market.

The Digital Collaboration Specialist professional examination with a federal certificate covers the following subjects:

• Change and digital transformation
• Digital collaboration
• Empowering teams

The Digital Collaboration Specialist course lasts two to four semesters. Ask the school of your choice about the specific duration of training. The qualifications required for the examination are usually acquired in the form of modules:

• Business Engineering
• Business Management
• Data Management
• Multimedia
• Project Management
• Service Management

The Digital Collaboration Specialist training is a newly formed professional examination (examinations from 2023), which takes into account current developments relating to individualization, mobility, globalization, digitalization, connectivity, new work, security, silver society and knowledge culture. After this retraining in digitalization, the specialists will be responsible for implementing digital strategies and for the professional deployment and use of digital products for communication, administration or other business areas. They have technical understanding, methodical know-how and a high level of service orientation.

After training as a Digital Collaboration Specialist, graduates have the following future opportunities:

• Digital Officer
• Back Office Manager
• Management Support
• Transformation coach
• Admission to the Federal Certificate in Business Information Technology
• Admission to the Federal Diploma (ICT Manager or ICT Security Expert)
• Recognition for courses of study at higher technical colleges for business IT specialists or IT technicians
• Admission to degree programs at universities of applied sciences Bachelor of Science (FH) in Business Information Systems or in Computer Science
• Admission to further education courses (CAS/DAS/MAS) at university level possible (individual clarification with the relevant educational institution recommended)

After training, a Digital Collaboration Specialist is able to initialize, design, implement and manage projects using agile methods such as Kanban or lean management. They have the necessary presentation and behavioral techniques and know how to use their body language skillfully when leading discussions. He knows about the central marketing concepts and digital channels.

He is also familiar with topics such as data protection, confidentiality and law, which are essential in the context of data analysis and data processing.

The Digital Collaboration Specialist course prepares students specifically for the requirements of the modern, digital working world. The focus is on skills relating to digital collaboration, communication, project work and supporting transformation processes in companies.

Typical subject areas of this training in preparation for the Federal Professional Examination are:

• Project management: planning, implementation and evaluation of digital projects
• Digital communication and rhetoric: Communicating confidently in digital environments and making a convincing impression
• Agility and agile methods: Application of agile frameworks such as Scrum or Kanban in daily work
• Workplace 4.0: Designing modern, networked working environments with a focus on collaboration and efficiency
• Change management: supporting change processes and promoting a digital corporate culture
• Digital marketing: the basics of online communication, content strategies and targeted marketing
• Data protection and data security: compliance with legal requirements and implementation of secure digital processes
• Big data and data visualization: analysis, processing and presentation of large amounts of data
• Training and coaching: conducting training and supporting teams in digital change

These topics enable a holistic understanding of digital collaboration in companies. The aim is to train specialists who can actively shape digital processes and successfully lead teams through digital change.

The learning content may vary slightly depending on the school or education provider beyond the guidelines of the examination organization. Each school may define the focus of its preparation courses slightly differently. You can use our contact form to conveniently forward your request to the desired school.

The Digital Collaboration Specialist course is a newly formed professional examination and concludes with a federal certificate. The first examination dates are expected to be available from 2023. New job profiles through digitalization are driving the digital transformation in the workplace.