Office management training teaches you:

• Basic knowledge
  • Business administration
  • Management & Leadership
  • Project management
• Core tasks
  • Organization
  • Correspondence
  • Authentic leadership, conflict resolution
  • Personnel management
  • Financial management
  • Motivation and cooperation
• Appearance and impact
  • Self-management
  • Self-motivation
  • Ego-strengthening
  • Dealing with different management styles

The following requirements are necessary for office management:

• Very structured way of working
• Organizational talent
• Load capacity
• Enjoy dealing with people
• Interest in commercial contexts
• Multilingualism (German and English confident)
• Experience in project management, finance and secretarial services
• Industry experience
• Commercial training, e.g. through an office management course

You can also find out about the current requirements in the current job advertisements.

The typical tasks of an Office Manager are:

• Manage reception / secretariat
• Management represented
• Scheduling and event organization
• Filing and document management
• Personnel planning
• Conduct staff appraisals
• Organize training and further education
• Project management
• Accounting

Depending on the content and degree, continuing education, further training in office management takes between one and three semesters. Individual office manager skills can also be acquired in seminars, such as time management, assistance 4.0, leadership without a management function, personnel law, IT skills, presentation skills, digitalization, data protection, data analysis, correspondence, conducting conversations, conflict management, project management, taking minutes, self-management, work psychology for everyday working life. Ask the school of your choice about the possible duration.

The following options are available for the Office Management course:

• Seminars and courses
• Certificate courses
• Management assistant with federal certificate (management assistant)
• NDS HF in Management and Leadership

As an Office Management Assistant, the following soft skills are helpful:

• Intercultural competence
• Resilience and stress resistance
• Organizational skills
• Assertiveness
• Empathy
• Entrepreneurial mindset
• Good analytical skills
• Foreign language skills - especially English

The target group for office management training are:

• Assistants and assistants
• Secretaries and secretaries
• Office managers and office managers
• Clerks and clerks
• People who would like to develop further in this function