The content of the individual training courses for insurance clerks can vary greatly. On an edupool.ch-certified social insurance clerk course, for example, you will learn the basics of social security, everything you need to know about the 1st pillar as well as maternity compensation, social assistance and income compensation, the 2nd pillar and health insurance as well as unemployment insurance and the 3rd pillar. You will also receive information on salaries and wages as well as the interfaces with employment law.

The Insurance / Social Security Clerk course is not vocational training leading to a federally recognized qualification, such as a Federal Diploma of Vocational Education and Training (Vocational Certificate) or Federal Diploma of Vocational Education and Training (Vocational Certificate). A certificate course also does not entitle the holder to further education, further training leading to a federally recognized qualification, such as FPE (Federal Professional Examination) or AFPE (Advanced Federal Professional Examination (AFPE)). Before attending a certificate course, you should therefore always first have a vocational apprenticeship or a comparable qualification.