Planning and implementing sales and branch processes

Taking responsibility for the budgeting process and making investment decisions

Evaluate operating result

approx. 10% of the time

Identify problem areas and make appropriate corrections

Management tasks and quality controls as well as other administrative work

• Completed vocational training - ideally in retail or sales
• Completed further training as a retail manager with a federal diploma
• Several years of professional experience in the retail sector

• Management experience
• Knowledge of business management contexts
• Knowledge in the field of corporate management and organizational design
• Knowledge of marketing, finance and communication management
• Familiarity with common and specific Office applications

• Leadership and social skills
• Communicative skills
• Organizational skills
• Analytical skills and marketing-oriented thinking
• Stress resistance and decision-making ability

• Entrepreneurial thinking and action: The focus of further training for retail managers is on entrepreneurial thinking and action, which is essential for taking on responsible management positions along the entire retail value chain.
• Strategic and operational management: Retail managers with a higher federal diploma should be able to take on strategic and operational management tasks in the retail trade. These include corporate management, product range and organizational design as well as financial and personnel management.
• Industry-specific knowledge: Retail managers use their specific knowledge in the areas of corporate management, organizational design, marketing, finance and communication management. This knowledge is crucial for managing a company in the retail trade.
• Professional networking: Further training and the associated qualifications involve professional networking, which is important for the role of a retail manager, as they often interact with different areas of a company and possibly also with external partners.