The following skills are required for the job of healthcare administrator:

• Knowledge of the relevant legal foundations in the healthcare sector
• Know the players, roles and their tasks and competencies in the healthcare system
• Maintain an overview of services / tariffs, service providers / cost units, patient / insured customer
• Basic knowledge of the four most important social insurance schemes in the healthcare sector
• Know conversation techniques
• Apply correspondence rules competently and efficiently

Vacancies for healthcare administrators require the following skills:

• Legal foundations Knowledge
• Knowledge of players and responsibilities in the healthcare sector
• Basic knowledge in insurance
• Knowledge tariffs
• Communication skills
• Sound PC skills
• Independent, service-oriented and structured way of working
• Fluent written and spoken German, knowledge of foreign languages desirable
• Reliable, flexible, team-oriented and resilient personality
• Ability to think in a networked way and flair for numbers
• Readiness for change

Healthcare clerk jobs include:

• complete administrative tasks related to case processing
• Giving information to patients
• Educate internal and external partners
• Actively apply sound basic knowledge in administrative matters in the healthcare sector
• Include legal framework conditions in your work

This is followed by further training as a healthcare administrator, which leads to a professional examination as a specialist in healthcare institutions. There is also a training course for specialists in healthcare institutions, which concludes with a federal professional examination. Those who pass this examination then have a federal certificate.

Training to become a healthcare administrator takes between six months and one year. It takes place on a part-time basis. It ends with the qualification "Healthcare administrator edupool (co-sponsored by H+ Bildung)". Ask your educational institute about the duration before registering.

The requirements for training as a healthcare administrator are

• At least two years of professional experience at the time of the examination date (basic training is taken into account)
• Good written and spoken German (level C1)
• Recommended: Basic Windows user knowledge (Word, Excel, Power Point, Outlook)

However, the requirements may vary depending on the school and should therefore be checked before applying.

An edupool healthcare clerk training course costs around CHF 5,000. Members of the Zurich Commercial Association generally receive a 10% discount on the course costs. Make sure you find out the exact costs and the services included before you register.

Healthcare administrator training is aimed at the following people:

• Administrative employees of hospitals, nursing homes, REHA, psychiatry or medical centers
• Administrative employees in insurance companies, cantonal offices or health organizations
• Medical practice assistant (MPA)
• Spitex employees
• Dental hygienist
• Pharmacy specialist
• Transition from nursing and paramedical professions
• People who are interested in the healthcare sector