Graduates of business schools with a diploma in office administration are able to greet and assist customers and suppliers, operate the switchboard, and process incoming mail, including emails. They write letters and memos according to instructions, update master data, and manage the filing system. In the accounting department, they perform various tasks.
Graduates of a business school or those who have earned a VSH business diploma are prepared to take on more challenging business tasks in an office setting. They handle correspondence independently, specialize in specific tasks, and plan their work on their own.
Business administrators with a federal apprenticeship certificate are able to manage an office largely on their own after graduating from business school. This includes handling correspondence, drafting quotes and contracts, maintaining files, and liaising with customers and suppliers. They take minutes during meetings, research information, and handle parts of the bookkeeping.