Which activities appear in relevant job advertisements and how often? What is required in the ICT system and network technician job?

Job advertisements for the ICT system and network technician job contain all the requirements that a company places on a new employee for the vacancy. People looking for a job will find all the important information about the vacancy they are looking for in job advertisements, such as

  • the activities
  • the employer's requirements (previous education, professional experience, personal skills and characteristics)
  • the company information

This information on the ICT system and network technician job varies from employer to employer. We have collected the information from relevant job advertisements on various job portals, looked at it and summarized it for you*:

 

Different job titles:

  • ICT system and network technician
  • System administrator or system engineer
  • Network administrator or network engineer or network technician or network specialist
  • IT technician or IT support technician
  • IT Operations Specialist
  • IT Support Specialist or Helpdesk Technician
  • IT Infrastructure Specialist
  • Desktop Support Technician

 

Distribution of individual tasks in an ICT system and network technician job:

Installation, configuration and maintenance of hardware and software: a technician is often tasked with setting up new systems and making sure they work properly

 approx. 35% of the time

Monitoring and managing networks: This includes ensuring network availability, performance and security

 approx. 25% of the time

Troubleshooting: If there are problems with IT systems, it is the technician's job to diagnose and fix them

 approx. 15% of the time

Security management: This can include implementing firewalls, conducting security audits and ensuring data integrity

 approx. 10% of the time

Other activities such as:

  • Documentation: The creation and updating of system documentation, manuals and instructions can also be part of the tasks
  • Backup and recovery: Ensure that data is backed up regularly and can be restored in the event of data loss
  • Advising and training end users: Some technicians may also be responsible for helping users with technical issues or training them in new technologies
  • Collaboration with suppliers and service providers: This may include purchasing equipment, managing service contracts or working together on special projects
 approx. 15% of the time

Requirements mentioned in job advertisements for ICT system and network technician job

Professional requirements
  • Completed basic training
  • Further training to become an ICT system and network technician with a federal certificate
  • Professional experience in IT, network technology or system administration
Specialist knowledge for ICT system and network technicians Job
  • Knowledge of the installation, configuration and maintenance of hardware and software
  • Experience with network protocols, services and monitoring tools
  • Knowledge of operating systems (e.g. Windows, Linux, macOS)
  • Experience with security tools and practices
  • Knowledge of German, English and possibly other languages
  • Some specific IT certificates such as Cisco CCNA, Microsoft MCSA, CompTIA Network+ or others
Personal characteristics
  • Communication and teamwork skills
  • Initiative and independence
  • Adaptability and customer orientation
  • Time management skills
  • Constant willingness to learn
Other ICT system and network technician job

Troubleshooting (problem solving): Ability to systematically diagnose and resolve technical problems. This also requires the ability to communicate complex technical information clearly, both verbally and in writing. Quick solutions require working effectively in a team and communicating with colleagues from different departments.

In addition:Here you will find further interesting links on the subject of job advertisements and job search:

*The information listed here comes from an ad hoc study to provide a unique insight into the job market, what is required in an ICT systems and network technician job.

Schools with ICT training for an ICT system and network technician job / ICT system and network technician job