Office Management (Cert.)  (Region Zentralschweiz):
2 Provider

As an Office Management Assistant, the following soft skills are helpful:

• Intercultural competence
• Resilience and stress resistance
• Organizational skills
• Assertiveness
• Empathy
• Entrepreneurial mindset
• Good analytical skills
• Foreign language skills - especially English

The target group for office management training are:

• Assistants and assistants
• Secretaries and secretaries
• Office managers and office managers
• Clerks and clerks
• People who would like to develop further in this function

For more information, please contact the schools. Contact us now quickly, easily and without obligation using our contact form or use the "Ask a question" button to get in touch with the right contact person directly.

The following options are available for the Office Management course:

• Seminars and courses
• Certificate courses
• Management assistant with federal certificate (management assistant)
• NDS HF in Management and Leadership

The typical tasks of an Office Manager are:

• Manage reception / secretariat
• Management represented
• Scheduling and event organization
• Filing and document management
• Personnel planning
• Conduct staff appraisals
• Organize training and further education
• Project management
• Accounting

Depending on the content and degree, continuing education, further training in office management takes between one and three semesters. Individual office manager skills can also be acquired in seminars, such as time management, assistance 4.0, leadership without a management function, personnel law, IT skills, presentation skills, digitalization, data protection, data analysis, correspondence, conducting conversations, conflict management, project management, taking minutes, self-management, work psychology for everyday working life. Ask the school of your choice about the possible duration.

The following requirements are necessary for office management:

• Very structured way of working
• Organizational talent
• Load capacity
• Enjoy dealing with people
• Interest in commercial contexts
• Multilingualism (German and English confident)
• Experience in project management, finance and secretarial services
• Industry experience
• Commercial training, e.g. through an office management course

You can also find out about the current requirements in the current job advertisements.

Continuing education, further training in office management provides practical knowledge that is specifically tailored to the requirements of modern office work and assistance functions. It combines skills from different areas:

• Specialist knowledge and basics
  
  • Business administration: Understanding entrepreneurial contexts and economic activity
  • Management and leadership: introduction to leadership principles, understanding of roles and responsibility
  • Project management: planning, controlling and successfully implementing projects in everyday office life
• Central tasks in office management
  
  • Organization: Efficient planning of workflows, deadline management and office structures
  • Correspondence: Professional communication by e-mail, letter or minutes
  • Leadership and conflict resolution: the basics of employee motivation, conflict resolution and team leadership
  • Personnel management: support with recruitment, employee interviews and personnel development
  • Financial management: overview of budget planning, cost control and accounting
  • Teamwork and motivation: promoting collaboration and a positive work culture
• Personal development and appearance
  
  • Self-management: time management, prioritization and resilience in everyday office life
  • Self-motivation: developing and maintaining personal drive
  • Strengthening your personality: appearance, presence and self-confidence at work
  • Understanding leadership styles: Reflective handling of different leadership approaches

This continuing education, further training combines business management know-how with organizational skills and personal development. It is aimed at anyone who wants to take on responsible tasks in the office or as an assistant - regardless of industry or company size.

Important: The specific content and focus may vary depending on the school. It is therefore advisable to request detailed information directly from the respective educational institution. Use our contact form - the request will be automatically forwarded to the desired school.