Hospital secretary: providers, information, experience reports, tips, FAQ
Hospital secretary (cert.): Professionals for administration and organization in the healthcare sector
Questions and answers
What does a hospital secretary do?
Practice and hospital secretaries work in doctors' surgeries, clinics, group practices, health insurance companies, pharmaceutical companies and hospitals, where they take care of all administrative tasks. They transcribe medical reports and expert opinions that are spoken to them by doctors on a dictaphone, make appointments for consultations, receive patients, bill for medical services, conduct medical correspondence, know the most important medical terms and tariff systems, operate the telephone and are familiar with the hospital and healthcare organization.
What qualification do I need to train as a hospital secretary?
After completing your training as a medical and hospital secretary, you will receive a course certificate.
How long does training to become a medical and hospital secretary take?
Training to become a medical secretary is not federally regulated, meaning that the duration and scope of the courses can be determined by the schools and educational institutions themselves. Almost all continuing education, further training courses are offered on a part-time basis, so that it is generally still possible to work full-time. Depending on the educational institution and training model, a course can last from 1 to 3 semesters.
What activities do medical and hospital secretaries (certified) perform?
A medical and hospital secretary performs various administrative tasks independently and professionally. They transcribe reports and expert opinions previously spoken by doctors on the dictaphone, answer the telephone and receive patients. Medical and hospital secretaries have a basic knowledge of medical terminology and health organization, are familiar with the various tariffs and forms required by health insurers and health insurance companies, so that they can carry out their tasks competently and are available as a contact person for doctors and patients.
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